• Once we receive your orders we will send you a confirmation e-mail stating that we are able to send you the goods. We aim to dispatch your goods as soon as possible provided you have given us all the information we require and the payment has been authorized.

  • It is your  responsibility to provide us with accurate and complete information for payment details, contact, delivery address and quantity of products you require.

  • We accept the following payment methods: Cash on Delivery or Credit Card Payment

  • Cancellation/Returns Policy - Please note that if your order has been shipped you will no longer be able to cancel the order, and due to the content of our products we are unable to take any returns.

  • Shipping charges - We deliver only in the UAE, and all orders placed within the region will include a flat delivery rate of AED 15 unless the order value is over AED 100. Order over AED 100 have free delivery 

  • Pricing: All our listed prices exclude VAT which is calculated at checkout
  • Delivery time - Estimated delivery time is 3 working days once your item has been dispatched. You will be notified via email when your order is dispatched.

  • If an order is placed on Thursday, it will be processed on the following Sunday.

  • If any of our products are out-of-stock we will immediately notify you and process a refund.

If you have any questions or concerns regarding the above, please do email us by filling in the form below.